Products are delivered nationwide. The use of delivery service is fee-based. The delivery fee is calculated as per the address specified by the customer and the weight of the product. The customer receives information about the delivery dates and prices before placing the order.

After purchasing the product, the operator contacts the customer during working hours (Monday-Friday, 10: 00-19: 00) and agrees on the delivery time. If the buyer is not available at the address specified by him at the mentioned time, the company returns the item to the central branch of , at the address: 3a Vano Sarajishvili Street. The buyer is obliged to pick up the purchased product from this address.

If the supplied product is found to be defective, the customer must notify the administration of within 12 hours, via the contact information provided on the website or the official Facebook page of the store.